In Bergamo, hospitality begins with the smile of the operators of the tourism offices: qualified, multilingual and passionate staff, ready to welcome you with competence and helpfulness.
The city’s InfoPoints are strategically placed to offer constant support: theLower Town infopoint is located just outside the train station, ideal for those arriving in the city by train or bus, while theUpper Town infopoint, evocative and steeped in history, is housed inside the Torre del Gombito, in the heart of Upper Town.
A third information point strategy is also present at the Milan Bergamo International Airport, to welcome visitors as soon as they arrive.
At each InfoPoint you can find up-to-date tourist materials, maps, guides, and brochures, but most importantly, you can receive personalized suggestions tailored to your interests. Whether you want to discover the best guided tours, be won over by signature food and wine experiences, or explore the surrounding nature with hikes, or outdoor activities, the staff will be able to point you to the best things to do, see, and enjoy, depending on the time you have available and your passions.
Great attention is also paid to visitors with disabilities or special needs. InfoPoints provide information on the accessibility of accommodations, restaurants and major points of interest. Directions on accessible itineraries are also available, as well as the possibility of booking mobility-equipped vehicles. For Bergamo , hospitality is an inclusive value, which aims to make the city and the area truly usable by all, without barriers.
Inside the departure area of the Orio al Serio airport there is also a special space dedicated to flavors: A7 – The Gate of Food, a food and wine info point where it is possible to buy directly the food and agricultural excellence of the Bergamo and Italian territory.
Here travelers can discover, taste and take with them a selection of typical products – wines, cheeses, cold cuts, sweets – carefully selected from local producers. The store is located directly after security checks, inside the duty paid area. It means that the products are not subject to baggage restrictions and can be brought on board with complete peace of mind. An unmissable opportunity for those who wish to take home, even at the last moment, a genuine and certified taste of the territory.
In addition to the InfoPoints in the city, the tourist reception service extends extensively throughout the province of Bergamo. In villages, valleys, mountain and lake resorts, there are numerous information points run by trained local operators deeply rooted in the territory.
These welcome garrisons are able to offer timely and detailed information, with a vertical and authentic look at the specificities of each area: from nature itineraries to cultural traditions, from local festivals to cycling routes, from artisan experiences to food and wine.
Thanks to this widespread network, those visiting the province can count on a reliable information system capable of enhancing the peculiarities of every corner of the area and making every stay a memorable experience.
Visit Bergamo has created an exclusive, modern collection of gadgets dedicated to the city, available at info points, at A7- The gate of food at the airport and online at the Shop of VisitBergamo
T-shirt with stylized silhouettes of Upper Town;
Thermal water bottles and hiking mugs, lightweight and ideal for hiking;
Shoppers and tote bags decorated with unique graphics signed by local designers;
Journals, magnets and kitchen aprons with original city prints or typical food motifs.
Each item is carefully selected to combine signature design, quality, and sustainability-for example, aprons made of recycled cotton.
A gift to carry with you always
These gadgets represent the city not only as souvenirs, but as travel companions: between the stripes of a colorful T-shirt, the Venetian walls; in a water bottle or tote bag, a bridge between art, nature, and Bergamo flavor. They are perfect as small gifts or personal mementos.
